Support
A real person will reply, usually within one working day.
Write to us at supporto@geenuga.com: tell us what you were doing, what you expected and what happened. Please don't send passwords, codes or documents.
Frequently asked questions
- I can't sign in. Use Forgotten password. If you've just created your account, first confirm your email with the link we sent you.
- How do I connect Claude or ChatGPT? You'll find the steps in With your assistant.
- How do I disconnect an assistant? From your account, under “Connected assistants”.
- How do I download or delete my data? From your account you can download it whenever you like, and delete your account yourself, on the website or in the app: here's how.